Privacy Policy

Last updated: 14 October 2026

Who we are

Manye Cooks sells food, snacks, spices and pantry products. Contact us at manyecooksfoods@gmail.com, +233 53 818 2150, or Tesano, Accra, Ghana, GE-132-3870.

Information collected

When you order, create an account or contact us, we collect the details you provide, such as your name, email, delivery and billing address, telephone number, order details and messages. The website also processes technical information such as IP addresses and browser details to operate the service and help prevent misuse.

How information is used

We use this information to process and deliver orders, manage accounts, respond to enquiries, send order updates, resolve payment or delivery issues, maintain records and protect the website.

Payments and service providers

Payments are processed by Paystack. Payment details you enter into Paystack are handled under its privacy policy. We receive payment status and transaction references; please do not send card numbers, passwords or payment PINs through our contact form. Order and contact details may be handled by the hosting, email and delivery providers needed to run the store and fulfil your order.

Cookies and external services

WordPress and WooCommerce use cookies and session information for login, account security and the shopping basket. Disabling necessary cookies may prevent these features from working. The website loads fonts from Google Fonts; requests to external services can include your IP address. Account avatars may be supplied by Gravatar when that feature is used.

Retention and your requests

We retain information as needed to fulfil orders, respond to enquiries, manage accounts, resolve disputes and meet applicable record-keeping requirements. Contact us to ask about your information, request a correction or request deletion. Some records may need to be retained for outstanding orders, security, accounting or other applicable obligations.

Contact and updates

For privacy questions, email manyecooksfoods@gmail.com. We may update this policy when our services or data handling change; the latest version will be displayed on this page.